What Do Our Customers Say?
Fantastic and quick service! I was luckily able to book a less than 24 hour emergency hot water tank replacement on line after hours with no nonsense and clear pricing listed up front. Cooper came 730am sharp the next morning to replace it and was amazingly efficient and had my hot water back in no time. I was so impressed with how well Cooper managed with replacing my unit as it was positioned in a tricky location in a narrow shed and with Byron's experienced advice when I asked about the best system for my job which wasn't the most expensive alternative on offer. Emergency Hot Water Repairs can be trusted to get the right job done quickly without ripping you off which was so nice to see!
Michael replaced my 250 litre Rheem Electric Water Heater. He did a great job. Came back to sort out the temperature valve. All good now . I love the text message prior to attendance. Also Donna in the office is courteous and on the ball. I recommend this business ! They get the job done !
I highly recommend this company. Everyone is professional, friendly, and efficient. They keep in contact with you and offer you options. We were recommended by another plumbing company, so that just tells you how good they are. They did a great job installing our gas hot water unit. Thank you Matt and Jay.
Very happy with service. Prompt, efficient, easy to deal with ⭐️⭐️⭐️⭐️⭐️Thankyou
I would use this company again, they seem to be a decent bunch, their quote was about on par with the other companies and I dealt with a Plumber named Michael , and he did an excellent job of installing my HWS.
Thank you kindly for your excellent customer service both via phone and in person. We had one guy quote and another guy came the next day to install a new hot water system. Friendly and great service was impressed how clean they left it after it had flooded. They swept it all and put a tray underneath if ever a leak in future. Great idea! Really appreciate it thank you.
Thank you kindly for your excellent customer service both via phone and in person. We had one guy quote and another guy came the next day to install a new hot water system. Friendly and great service was impressed how clean they left it after it had flooded. They swept it all and put a tray underneath if ever a leak in future. Great idea!
Really appreciate it thank you.
Excellent friendly service. Service man came within 24 hours, at the time booked, was obviously very experienced and took the time to explain how water systems work to me. He was polite, non intrusive, efficient and cleaned up well after himself. Highly recommend this service!
Excellent friendly service. Service man came within 24 hours, at the time booked, was obviously very experienced and took the time to explain how water systems work to me. He was polite, non intrusive, efficient and cleaned up well after himself. Highly recommend this service!
Had excellent service and pricing. Cooper was very helpful throughout the repairs and subsequent hot water system replacement.
Had excellent service and pricing. Cooper was very helpful throughout the repairs and subsequent hot water system replacement.
Very happy with the service provided.
The whole experience from my first email and call to the completion and installation was an easy painless experience.They were professional, prompt, on time, knowledgeable and great to deal with.A their prices for supply & install was very reasonable.I would not go anywhere else.My experience was great, I was really impressed.You don’t say that (above) much these days.
The whole experience from my first email and call to the completion and installation was an easy painless experience.
They were professional, prompt, on time, knowledgeable and great to deal with.
A their prices for supply & install was very reasonable.
I would not go anywhere else.
My experience was great, I was really impressed.
You don’t say that (above) much these days.
Great service, super fast, super capable. No mistakes, no messing about - very pleased can recommend
Great service, super fast, super capable. No mistakes, no messing about - very pleased can recommend
Prompt service. Matt was courteous and efficient. Highly recommend.
We got our old gas hot water tank malfunction on last Saturday and have Matt from EHWR came over around lunch time and diagnosed the device need to be replaced. Luckily it was still under warranty and get replaced on the coming Monday morning with fully explained new device. 5 stars rated! Definitely will keep into our contact at all time!
Excellent service, perfect communication, highly recommended
Great customer service with friendly, efficient tradespeople who did quality work. Nothing was a hassle and it was an overall stress free experience!
Highly recommended EHWR. Cooper is a really lovely technician and was friendly, professional and efficient. I liked the fact that a text was sent before arrival just to make sure I was at home, too.
Thank you for your help Cooper and the team 😊
Highly recommended EHWR. Cooper is a really lovely technician and was friendly, professional and efficient. I liked the fact that a text was sent before arrival just to make sure I was at home, too.Thank you for your help Cooper and the team 😊
Technician arrived early with notice , determined fault requirements and went away to procure part. Returned within 1 hour, installing, testing, all OK. This company is as good.as they were 30 years ago.
Definitely , Best ! Best plumber in Sydney.Highly recommend. You don’t need trust me. But you should trust them. Most cheaper , speedy and nicely
Definitely , Best ! Best plumber in Sydney.
Highly recommend. You don’t need trust me. But you should trust them. Most cheaper , speedy and nicely
Great service! Squeezed us in and northern beaches on the same day as I contacted them. Lovely serviceman, thanks Matt!
Very impressed with this company’s service. My gas instant water heater stopped working. I was worried that I would have to replace the unit. Matt did a thorough check and resolved the issue for $99. There is always a great level of trust in these situations and this company exceeded my expectations on communication, timeliness and professionalism.
Byron, Jay and Matt were all super helpful in providing solid advice in a straightforward manner. They advised on the best replacement hot water system in a very old apartment, navigating issues with an old pipe and strata requirements, then quickly got the job done with great care. Decent, friendly guys too!
Highly recommended EHWR. I had a new hot water system installed by Michael on Saturday morning. He was friendly, efficient, professional and fast with the installation. We've been customers with EHWR for many years and will continue to do so.
Excellent service. Turned up on time. Hope you get Matthew to install your hot water system. Excellent tradesman. Very happy.
I found Byron’s work to be of excellent quality. He resolved my issues with a high knowledge of plumbing issues & cannot recommend him & the EHWR company highly enough.
Highly recommend EHWR. We have used them over the years on several properties. Lyn (I think that's her name) in the office is lovely to talk to. Jay provided an on-site quote and provided recommendations. EHWR accommodated installation day as I work in the office so only available on Fridays and Saturdays. Matt and Michael did the draining, removal of old tank and installation of new tank very quickly. Great service. Thank you EHWR. Merry Christmas.
10 out of 10 service. Speedy responses to enquiries, great customer services and fantastic end result. Will use again should I ever need.
Our water heater was quickly and quietly fixed. Totally recommend them for your hot water repairs!
Great service. Highly recommend
Good customer service and a good price, compared to other places. Matt who came to replace the hot water system on a Saturday was friendly, professional and efficient. Thanks guys
I would highly recommend this service. I made the call and they attended without delay. The service was very efficient and not overpriced like others. The young man who attended was very polite and respectful. High recommend
Very quick and professional service. Thank you ?
Great customer service and expierence. Completed work in our flat within the hour, would 100% recommend
They came out very quickly to fix a no hot water situation. Very professional and courteous. I highly recommend their services!
Service provided was excellent. Friendly and covid safe tradesman. Highly recommended company.
We have used Kingsford EHWR several times and found the technicians and admin staff to be great to deal with. Great standard of work and a pleasure to use.
AmazIng quick and easy!
Arrived on time, and was lovely and efficient
Friendly and helped out extremely well! Thank you!
Just want to say thanks so much for an amazing service. Cooper was such a nice friendly guy and so helpful when explaining everything he had done. I told Cooper about the quote we got this morning from Wilson Plumbing, the first quote was $8500, then when they saw how horrified I was they said they could install a cheaper hot water tank (not Rheem) and also took 10% off. The final quote from Wilson’s Plumbing for a 80L hot water tank was $4907.10, compared to Emergency Hot Water which was $1190 fully installed. I am disgusted that Wilson’s Plumbing (who also trade under the name of PlumbCorp) tried to get that much money from us. So thank you for your quick efficient and cost effective service and we will be definitely recommending you to everyone else. Thanks again Margaret
Very fast and a reliable service
Very quick service. Matt was very nice and friendly. Thank you !
Professional, prompt, accurate, excellent work done.Thanks!
This is the second time I have used their service and again absolutely top notch service. Very quick response and kudos to Matt who handled the hot water system in my kitchen so well including having to install and new platform.
Very fast, affordable and the guy fixing it was very helpful
Matt was prompt, efficient and friendly. He diagnosed the problem and replaced the faulty part in minutes. Great customer service.
They were very quick and friendly. The whole process was super easy and efficient.
I called, they answered, came around the next morning and fixed my issue. Great customer service and people.
Reassuring, prompt and great service. Byron was great and fixed the problem and was really kind. Highly recommend.
Fast, friendly service. I had a new water heater only a few hours after reporting the fault to my real estate agency. The office kept me informed as to when the plumber would be on site. Happy customer!
Byron did a great job diagnosing and fixing the problem. Fair rates. Will definitely use again.
I was so impressed and grateful for the expertise and friendly service , amazing ! I have recommended them over and over since.
I am satisfied with their service. Cooper was excellent at his job and he knew what he was doing. Really appreciate, I would highly recommend Emergency Hot Water Repairs if you are looking to fix your hot water ASAP in this cold season.
very happy with their work from start to finish. organised, good communication. would highly recommend
on time come,fast service and reliable!now my hot water back to normal..thanks EHWR!
on time come,fast service and reliable!now my hot water back to normal..thanks EHWR!
Great experience, really quick and easy to work with!
Great service. Very friendly service man, Matt. Thank you.
Met two guys - Michael and Jay.They came on time, were polite, did a good and efficient job. I was given a quote one day (I live in a rental), and they were able to return the next day to make the changes. Thanks!
Called them out to look at my leaking water tank. Turns out it was corroded through.Byron was really good, explained and showed the corrosion and organised a new one installed the next day.Installation was very quick and Byron was really polite.The lady on the phone at the office was also very friendly and helpful.Spending money on a new hot water system is not a fun way to spend money, but EHWR were reasonably priced and very professional.I’d use them again.
Always provide quick reliable high quality service at affordable price
Honestly the best service around. Received a quote via email within 20 min of leaving premises. Fast and reliable service. Nothing was too big an issue. Got the job done within no time. Great price, would highly recommend ?
Always quick and responsive with all repairs and replacements. Emergency Hot Water always come back to us with the best possible pricing for our investor clients and are my go to for hot water. Could not recommend the team more, hence why I’ve used them for over 10 years.
Amazing service!The technician that attended was courteous, helpful and understanding to my distress of not having hot water for 5 days! He made sure all systems were go before leaving.
They answered the phone at 11pm on a saturday night. Over the phone they were able to help me stop the main issue and then arrived 7am on Sunday to fix the problem!
Hot water problem? Emergency Hot Water Repairs is the solutions. Thank you!
Thank you for the excellent service. Cooper had done a great job!! He has managed to instal a new water heater within such a short time, and left me with a spotless kitchen when the job was completed.Amazed how i was even able to track down with an estimated arrival time.
The service from Emergency Hot Water Repairs was fantastic. Cooper, who came and replaced my hot water system was an exceptionally polite young man, who took the greatest care. I would recommend them to anyone who needs any work on their hot water system.
Amazing service. The lady arranging the repair was such a delight on the phone, I waited less than 24 hours to be serviced. Cooper who did the repair did a fantastic job - v diligent and polite. Would absolutely recommend!
Cooper was friendly, professional and efficient. I would not hesitate to recommend!
I can't recommend this company highly enough. When my hot water tank burst on Good Friday I didnt know who to phone. EHW Kingsford was recommended to me. I contacted them & Byron was at my home within the hour. As it was a public holiday the tank couldnt be replaced until the next day. He disconnected the tank so at least I had running water. Cooper arrived at 8.15 am on Easter Saturday, replaced the HW tank, which is in a difficult spot under a kitchen bench. The next day I found the cupboard shelf was not quite secure, it needed stabilising. I contacted EHW after the long weekend, they sent Matt the next day, he fixed and stabilised the shelf. A very good company to deal with, great staff. Prompt service on a long weekend when I was very stressed. I wouldnt hesitate to recommend them.
This team had great communication and were so quick and efficient at resolving hot water issues.. replaced a faulty hot water tank within a few hour turn around! Highly rated.
Very professional people I recommend for any job
Great service, fast and friendly staff
Very efficient, excellent job done in quick time.
Great service. Thank you !
Supporting local businesses is always a top priority for our family and we have used Emergency Hot Water Repairs for over 28 years. They are quick to respond to your call and provide a friendly efficient service at very reasonable prices leaving you with hot water again in no time.
I woke up on Friday morning at 3am with a flooded kitchen after my hot water system died. My owner contacted EHWR and organised for them to come out to replace it. I received a call from them advising me they would be sending some one out later that morning. I received a text 5 minutes before the plumber, Byron arrived which was really handy. Byron was professional and very polite. He completed the job quickly and cleaned up after himself which was wonderful after I had spent an hour mopping up the floor earlier in the morning. EHWR's service was outstanding from beginning to end. Great communcation, professional and knowledgeable plumbers and prompt service. I would highly recommend this business!
Cooper changed our hot water tank this morning. Super polite and professional! Excellent service I can’t recommend these guys highly enough! Thank you!
Had my hot water heater blow overnight and my owner called Emergency Hot Water for the repair. They called and advised me someone would be around in the late morning. I received a text before the plumber arrived which was very handy. Byron, the plumber was very nice and professional; he replaced my water heater and left no mess! I am very pleased with the service I received!
Had these guys at my place a couple of times they are on time , friendly and know their stuff.
The guys were very friendly and super responsive when fixing our hot water system
Really good experience. Hot water tank was spewing yellow water from the tap and they fixed it in a day. Fast, efficient and Cooper was especially very kind and knowledgeable. He made me feel very comfortable knowing what he was doing and that I could put complete trust in him to fix it. Everything’s working great now! 🙂
Emergency Hot Water have attended jobs for us twice. They are very professional and efficient. Thanks Michael for repairing the gas leak and the hot water in my daughter’s apartment.
Quick and stress-free. Customer service and the tradesman were police and friendly. Thanks!
Jay was extremely efficient friendly and helpful! Thank you!
Great service. Couldn't ask for more.
Polite admin staff and service engineer. Very efficient service.
EHWR responded very quickly and provided an excellent solution to our hot water problem. Byron understood the issue and provided very good advice. The quote came in quickly then Matt did a very efficient job of installation. We are totally satisfied with the outcome and will recommend EHWR to others.
Very professional and right on time services.Highly recommended
Fast polite and on time
Jay came and did a great job fixing our faulty boiler and based on his findings recommended an upgrade due to the age of the system. Polite, efficient, friendly. Would recommend.
Great service from Emergency Hot Water Repairs. On site first thing next morning as agreed. Fault diagnosed and agreed on replacement due to 25 year age of the hot water service. New unit delivered and installed within the next three hours. Good workmanship and no mess left behind.
Jay provided excellent and friendly service. He knew exactly what to do. Will definitely recommend them to others.
Excellent price, awesome service and prompt installation! What more can you ask for?The best and cheapest by far!
Excellent price, awesome service and prompt installation! What more can you ask for?
The best and cheapest by far!
Excellent service. Fast and efficient. Rang late morning and by afternoon had a new Rheem hot water system fitted. Great price too..much cheaper than Rheem itself. Rheem technician actually recommended this business. Donna on the phone was helpful, as too was Michael who installed it.
Excellent service. Rang to ask about cost and installation in the morning. Had hot once again by afternoon. Rheem technician actually recommended this company. Great price too as compared to Rheem.
Highly recommended. Jay is professional, efficient and friendly. He made me feel at ease knowing that the problem can be resolved. He identified the issue quickly and the turn around time was impressive. I spoke to Donna as well and she was very helpful. Thank you for your assistance!
Quick to respond. Efficient and professional. The servicemen were friendly and informative.
Highly recommended. Jay is professional, efficient and friendly. He made me feel at ease knowing that the problem can be resolved. He identified the issue quickly and the turn around time was impressive. I spoke to Donna as well and she was very helpful. Thank you for your assistance!
Great service and responsive and very helpful fixed the problem straight away
On time. Polite and practical advice
Great service turned up on time. No surprises.
Great price & fast service. We were kept informed all the way thru. Will definitely be doing any hot water tanks in the future with their team. Thanks guys
Fast. Friendly. Very competent.
Great price & fast service. We were kept informed all the way thru. Will definitely be doing any hot water tanks in the future with their team. Thanks guys
Very prompt and efficient service. Problem was sorted within a couple of hours. Would highly recommend Emergency Hot Water Repairs.
Great price & fast service. We were kept informed all the way thru. Will definitely be doing any hot water tanks in the future with their team. Thanks guys
Great people to do the job. Right on time at a reasonable price.
Highly recommended
These guys responded quickly and did a great job getting us back under a hot shower. They also provided clear information on what was faulty.
My hot boiler tank blew up unexpectedly. EHWR called right away with great customer service from Lyn. The job was done swiftly and effectively. Highly recommend this company and staffs!
Lovely guys. Very fast and helpful.
He was very professional did a fantastic job im very happy would DEFINITELY recommend to everyone...10 out of 10
Really nice easy to deal with team. They are in to it straight away- obviously as it’s an emergency, but also just really reliable. My issue was with the plumbing in my building and they organised for the right information to be passed on and were really honest and clear with me about what was going on. It’s nice to feel like you’re dealing with real people 🙂
Excellent service, couldn’t recommend enough. Jay was just fantastic and made the whole experience unexpectedly easy. Thanks guys!
Super-fast service! Hot water heater was replaced within a day. Appointment scheduling was easy and repairman was spot on time and very courteous. Highly recommend!
My hot water was only luke warm.Called EHWR in the morning. Got a booking for the same day and by 1.30pm I had hot water after replacing the tempering valve.Quick and professional service. :)Thanks Byron for the fix and Donna for your excellent phone manner
My hot boiler tank blew up unexpectedly. EHWR called right away with great customer service from Lyn. The job was done swiftly and effectively. Highly recommend this company and staffs!
Prompt service, job done the way it should be, no corners cut like the previous company and an honest friendly person did the job . If I could rate higher than excellent I would.
Really nice easy to deal with team. They are in to it straight away- obviously as it’s an emergency, but also just really reliable. My issue was with the plumbing in my building and they organised for the right information to be passed on and were really honest and clear with me about what was going on. It’s nice to feel like you’re dealing with real people 🙂
Just awesome. Friendly and highly efficient. Called 9am had a new tank by 1pm.. good show old chaos
Excellent service, couldn’t recommend enough. Jay was just fantastic and made the whole experience unexpectedly easy. Thanks guys!
Super-fast service! Hot water heater was replaced within a day. Appointment scheduling was easy and repairman was spot on time and very courteous. Highly recommend!
Highly recommend these guys, very professional and great service
I was required to have the hot water system replaced in my rental. The staff contacted me and arranged a time for the next day. The technician was very professional. The job took longer than expected as the new unit didn't fit well into the allocated space but the appropriate adjustments were made and they cleaned up after themselves which I greatly appreciated.
My hot water was only luke warm.
Called EHWR in the morning. Got a booking for the same day and by 1.30pm I had hot water after replacing the tempering valve.
Quick and professional service. 🙂
Thanks Byron for the fix and Donna for your excellent phone manner
Efficient and friendly service.
I cannot remember the receptionist’s name, possibly Lyn? But she has one of the best phone manners I have encountered for a very long time. She is just lovely. Makes such a difference when you deal with someone just so genuinely nice.Would recommend this company just based on her customer care.I hope she gets the acknowledgment and appreciation she deserves from her employer.Additionally, the tracking technology that lets you know exactly when the tradesman will arrive is excellent and should be adopted by all companies that attend people’s homes.
I cannot remember the receptionist’s name, possibly Lyn? But she has one of the best phone manners I have encountered for a very long time. She is just lovely. Makes such a difference when you deal with someone just so genuinely nice.
Would recommend this company just based on her customer care.
I hope she gets the acknowledgment and appreciation she deserves from her employer.
Additionally, the tracking technology that lets you know exactly when the tradesman will arrive is excellent and should be adopted by all companies that attend people’s homes.
Great job ! Young Byron quality instillation, prompt quick serviceHighly recommend emergency hot water repairsExcellent office response and people ...CheersInstalled me a brand new off peak Rheem system..
Byron installed my new Rheem off peak system ..quality work ..and his office ..highly recommended!!
Thanks ? kindly
Emergency Hot Water Repairs !!
Fast service , quality , prompt
Well done ?