Emergency Hot Water Repairs
Emergency Hot Water Repairs
274 Google reviews
Ian Graham
Ian Graham
September 6, 2023.
The restoring of hot water was carried out promptly and thoroughly.
Barry S
Barry S
September 4, 2023.
Great service, very fast and reliable. Price was extremely competitive so I can highly recommend these guys. Michael is the man to do the job correctly ūüôā Thanks for the great work. Barry S Maroubra
Linda Schwaiger
Linda Schwaiger
September 4, 2023.
Great Job very efficient and timely response
Anna Tadros
Anna Tadros
September 1, 2023.
Fast, efficient. Got it done as communicated.
Lanny
Lanny
September 1, 2023.
I have used this company in the past and I'm pleased to have Shane and Ricky replace my hot water system. They are punctual, courteous and easy to deal with. I highly recommend this company.
Peter Hunter
Peter Hunter
August 25, 2023.
Shane was most helpful, professional. Very easy to deal with. I would highly recommend.
Megan Barnes
Megan Barnes
August 24, 2023.
Fast and friendly, thanks Shane
Michael Buckley
Michael Buckley
August 21, 2023.
Shane and Ricky installed a new hot water service for us. Start to finish, it was a breeze, on time and quick turnaround. Couldn't have wanted a better service. Thanks guys
Helen Tran
Helen Tran
August 1, 2023.
The customer experience (phone booking, text confirmations) ahead of the service was on point and Matt was on time, efficient and lovely. Thank you, much appreciated.
Amanda Siren Song
Amanda Siren Song
July 28, 2023.
Excellent service. They are reliable, and went out of their way to make the best of a difficult situation.

What is a safety tray and termination device and why have we quoted it ?

Mildred It seems like you’re concerned about proper installation and safety standards for hot water tanks in Australia.
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It’s essential to follow the Australian Standards to ensure the safe and reliable operation of these systems and to prevent potential damage and costly repairs..
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Installing a steel safety drip tray under hot water tanks in indoor locations without a floor drain is indeed a requirement outlined by the Australian Standards. .
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This tray serves as a safeguard to catch any leaks from the tank or connections. To make the safety system effective, it’s necessary to have either a 25mm drain or an approved automatic shut-off valve in place. The Mildred Automatic Shut Off Valve, which you recommend, is an example of such a safety device. The valve functions by instantly stopping the water flow if it detects a leak, thereby preventing any potential damage and the need for expensive repairs. The fact that it operates on 4 AAA batteries, which need to be replaced yearly, makes it a relatively low-maintenance safety device. The audible alert when the batteries require replacement adds an additional layer of assurance..
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In situations where other plumbers aren’t quoting the same safety measures, it could indeed be a matter of concern. It’s essential to ensure that any professional hired for such installations complies with the relevant safety standards and best practices to protect both your property and your daily use of hot water.‚Äč

Hot Water Comply

These excerpts are taken directly from: AS/NZS 3500 Plumbing and drainage Part 4: Heated water services

 

5.4 Protection Against Damage From Leaking Water
5.4.1 Concealed water storage tanks

All water containers, cold water storage tanks, cold water storage tank-fed water heaters or storage water heaters that are installed in roof spaces, in cupboards or otherwise concealed shall be placed on safe trays complying with Clause 5.4.3. The safe trays shall be drained by safe wastes complying with Clause 5.4.4.
Notwithstanding the above requirements, mains pressure water heaters may be installed on a safe tray without a safe waste, provided a leak protection device is fitted adjacent to the cold water inlet and upstream of any expansion control valve.

5.4.2 Unconcealed water storage tanks

Unconcealed water storage tanks, installed inside buildings on or above a floor surface that is impervious to water and suitably drained to a trapped or untrapped floor drain or an external doorway, do not require safe trays. A mains pressure water heater with a leak protection device fitted adjacent to the cold water inlet and upstream of any expansion control valve does not require a safe waste.
All other unconcealed water storage tanks that are installed inside buildings shall be installed with safe trays complying with Clause 5.4.3 and safe wastes complying with Clause 5.4.4.

NOTE: Free outlet-type storage water heaters, not exceeding 13.5 L capacity, and instantaneous water heaters do not require safe trays.

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